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Post by Deleted on Mar 4, 2015 10:39:28 GMT -5
I am getting some Malware constantly being thrown at me to the point that I get a popup every 30 seconds telling me Avast has blocked a harmful web page and the URL is Mal. SO I guess that means malware. It is driving me nuts. I tried to adjust the seconds on popup in settings but they keep popping up. I ran a scan with Avast and it said that no spyware or malware is on my machine. Same is true with Malwarebites. Here we go again another popup and this time it it showing 9 hits. Anybody have a suggestion so I don't go insane.
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Post by Clipper on Mar 4, 2015 12:39:34 GMT -5
I am far from knowledgeable of such things but it seems possible to me that the malware that Avast is blocking is simply not going away and continues to try to access your computer. I am sure that Ralph, Dave, or Clarence can offer a much more informed opinion. I had Avast for several years, but after being infected with the virus a few months ago, requiring a repair shop to remove it from my hard drive on both my laptop and desktop, the repair shop installed Norton on my machines. I have had no further problems and the computers run just as fast and trouble free as the day I brought them home from the shop. There are so many places that you can download "FREE" programs such as Avast and Malwarebytes, and one of those was asking me to update my Adobe Reader. When I clicked on the update, the Astromenda virus hiding in the download took over my hard drive. Be very careful in dealing with this issue until you have someone "in the know" offer an informed opinion.
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Post by clarencebunsen on Mar 4, 2015 13:56:42 GMT -5
As a guess, there is some program (malware) on your computer which is trying to "phone home." Each time it tries Avast blocks it and tells you about it. Most of the scanning programs have two or more levels of scan. With Malwarebytes the complete scan takes a couple hours rather than the couple minutes for the quick scan. It might be worth it to try running the complete one. fter that there are other scan programs to consider.
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Post by Deleted on Mar 4, 2015 14:30:03 GMT -5
As a guess, there is some program (malware) on your computer which is trying to "phone home." Each time it tries Avast blocks it and tells you about it. Most of the scanning programs have two or more levels of scan. With Malwarebytes the complete scan takes a couple hours rather than the couple minutes for the quick scan. It might be worth it to try running the complete one. fter that there are other scan programs to consider. I'll try a complete scan with Malwarebytes and see what happens. Every second or two I am getting these crazy popups.
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Post by Deleted on Mar 4, 2015 17:53:30 GMT -5
Well now that did not work. I downloaded Spybot search and destroy and it found nothing. I also ran a full scan with avast and it found nothing. Help.
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Post by Ralph on Mar 5, 2015 3:43:34 GMT -5
It sounds like something that has work its way into the registry Alan. No "anti virus" is fool proof, though it sounds like you have a Trojan that was activated by opening an email, clicking on a link, or some such innocent activity that wormed it by avast by that route and now can't be found because it became part of you systems registry.
Without knowing "what" it is I can't tell you much else. Could be simple to get rid of, or permanent.
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Post by Deleted on Mar 5, 2015 10:20:33 GMT -5
So far as of the AM I am not getting that popup. I was thinking last night that it always appears after 3PM when I log on again. If it happens again I will see if I can catch the url in the popup. Thanks CB and Ralph. I hope I got rid of it last night.
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Post by clarencebunsen on Mar 5, 2015 12:18:56 GMT -5
I hope so too.
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Post by Deleted on Mar 5, 2015 16:33:10 GMT -5
Hey I am not getting those constant popups and it is 4:30PM. I sent an notification to Avast by clicking on the message so maybe they figured it out. Whoever I am glad and really hope it is gone it was enough to drive ya nuts. It even interfered with the mouse pointer because the popups appear on the bottom right of my screen right.
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Post by dave on Mar 6, 2015 10:32:31 GMT -5
Sometimes the full action of the fix doesn't take place until the machine powers up afterward. That's a good reason to power down and back up after running spybot, malware bytes and others. If the problem comes back, see if you can isolate it to a browser. That is, do you have the same problem with all browsers or just one browser. Chances are you'll have it with all browsers, but if you find it happens with only one browser then you'll know the problem is within the browser.
Also, download a copy of Smitfraud. It's simple to use and I solve a lot of virus problems with it. It has fixed things none of the others have.
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Post by Deleted on Mar 6, 2015 19:29:33 GMT -5
Dave it came back. I did my usual activity on the internet today. The only activity that was different it that I clicked on my recipes file to look up a recipe and as soon as I clicked on red cabbage I started to get the popups that contained the same url's of various malware. I tried to download Smitfraud and I got a message that that file would damage my computer. I tried again and the page that popped up said can't find file. I looked up Smitfraud with AOL search and got several pages to download. I ran Malwearbytes and spybot and each time I restarted my computer and as of right now I am not getting the popups about malicious malware. Confused as what to do. If it is hiding in my recipe document file do I have to delete all of them. I must have over 50 files in there.
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Post by dave on Mar 7, 2015 11:27:59 GMT -5
Do you have an alternative browser you can use? It's beginning to sound like a browser hijack problem. If you could switch to another browser and if the PC was ok on the alternative browser, you'd know it was somthing having to do with the browser.
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Post by Deleted on Mar 7, 2015 15:20:14 GMT -5
Dave, what do you mean by another browser? I have Chrome on this machine but never activated it. Is Chrome a browser? I a little dumb with internet language,LOL.
What ever is on here it seems to come and go. Right now nothing is happening. I was on google gmail and nothing happened there. I am going to read the newspaper right now and see what happens. I am sure I got this thing through a hotspot I was using with my wifi. I was using a connection from Central Association for the Blind which is across the street. I thought when I started to use my paid subscription to Time Warner Highspeed this would stop. It happened about two or three weeks ago.
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Post by dave on Mar 7, 2015 22:11:42 GMT -5
The software you use to view the internet, that is to go to each web page or url, is called a browser. The major browsers are Chrome, Internet Explorer, Firefox, Safari, Opera, etc. Each is able to surf the web. You can run them simultaneously. They all work in a similar manner, but have different peculiarities and options.
Most Windows PCs are shipped with at least the Microsoft Internet Explorer browser. If you have it, when you begin having a problem while using the Chrome browser, bring up Internet Explorer and see if you're also having the same problem when you surf with that browser.
Sometimes a virus infects a PC's basic system. Sometimes only the browser. A program that takes you to addresses it wants rather than what you want is infected with what's called a hijack virus. The good news is a hijack virus normally infects only one browser and you can use another browser while figuring out how to get rid of the virus on the hijacked browser. Hope that made sense.
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Post by Ralph on Mar 8, 2015 2:45:54 GMT -5
Alan, if you open avast and click on "scan" you can use the drop down menu to the right to schedule a "boot-time" scan. When it asks of you want to restart, just click "yes". It will scan everything before the PC boots. The screen will be black and a host of crap will pass by, occasionally it will find something and ask you what to do, have it delete whatever file(s) it finds. At the end it will reboot the PC. Go on from there as usual and see what happens. It is a MUCH more thorough scan and may find something that it would normally miss after the PC is fully booted up. * As an afterthought, be warned, it will take a bit of time.
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