Post by Atticus Pizzaballa on May 24, 2024 9:19:12 GMT -5
New Study Reveals Shocking Gaps in AI Empathy
TOPICS:Artificial IntelligenceComputer ScienceCornell University
By CORNELL UNIVERSITY MAY 23, 2024
Research reveals that conversational agents (CAs) like Alexa and Siri are less effective than humans in interpreting and exploring user experiences and can exhibit biases. As automated empathy becomes more common, critical oversight is needed to mitigate potential harms. Credit: SciTechDaily.com
Conversational agents (CAs) like Amazon’s Alexa and Apple’s Siri are designed to answer questions, offer suggestions, and even display empathy. However, new research indicates that they fall short compared to humans in interpreting and exploring a user’s experience.
scitechdaily.com/new-study-reveals-shocking-gaps-in-ai-empathy/
Didn't Spock from Star Trek lack empathy.