Public Service Commision order Spectrum/TWC out of NYS

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PUBLIC SERVICE COMMISSION ORDERS CHARTER/SPECTRUM TO LEAVE NEW YORK STATE''
Posted: Jul. 27, 2018 3:17 PM

Updated: Jul. 27, 2018 3:18 PM

Posted By: WKTV

ALBANY - New York regulators have revoked their approval of Charter Communications' merger with Time Warner Cable and ordered the company to find another cable provider for its more than 2 million customers in the state.



The state Public Service Commission on Friday claimed the company is not meeting public benefit conditions agreed to in 2016. A key complaint centers on the company's commitment to expand its broadband network to underserved areas.



They ordered Charter, doing business as Spectrum, to file a plan within 60 days to ensure an "orderly transition to a successor" provider or providers.



Assemblyman Anthony Brindisi, who is running for Congress this fall, has pushed for Charter/Spectrum to live up to the promises the company made when it took over Time Warner Cable. He released a statement Friday afternoon, saying:



"It’s high time New York cut the cord with Spectrum Cable and provided residents with more competition. Over the past several years, I have heard from literally hundreds of constituents who have called me and signed my online petition, and they are absolutely fed up. They’ve had it with poor customer service; sudden surprise rate hikes they cannot afford; and promises that are not being kept by Spectrum. What is just as bad is that thousands of New Yorkers who are waiting for the broadband access Spectrum keeps advertising it is providing are still stuck with 20th Century technology. I am pleased that the PSC is taking these serious concerns to heart, and is looking out for the hundreds of thousands of Spectrum customers across the state being shortchanged when it comes to cable and Internet service.”



Charter says it remains focused on expanding broadband and said "rhetoric often becomes politically charged" in election years.



Charter provides cable service in the greater Utica area and throughout the state, including Buffalo, Rochester, Syracuse, Albany, Manhattan, Staten Island, Queens and parts of Brooklyn.

www.wktv.com/content/news/New-York-PSC-orders-Charter-Spectrum-to-leave-New-York-State-489364571.html

Well now I hope this does not happen. I have no problem with Spectrum/TWC. I get what I pay for and am happy. Oh I hope I do not lose service or worse yet have to pay more.

[clarencebunsen]

Last year we dumped Herron/Spectrum/Time Warner/Charter after another rate increase. Went with Direct TV and Verizon. The Direct TV guy was actually at our door while Barb was on the phone setting everything up. Verizon has had our cell phones for a long time and was happy to add our land line with a wireless and get our internet.

The first month everything seemed great. The next month our internet speed got throttled back because we had reached a data limit. Went in and talked to Verizon on how to get a better plan. All they could offer was how I could change my internet usage to accommodate their plan. The next month we got throttled on the 3rd of the month. We fired them. I think it cost us $200 to switch the internet back.

In January Verizon offered us a big price bump to keep our cell phones. T-Mobile offered a deal on new phones to switch to them. Actually I still miss my old phone but we do have new phones and pay less than if we had stayed with Verizon.

Last month Spectrum offered a deal to buy out Direct TV contracts. We had had it with their constant service outages during bad weather. Now we have TV with Spectrum again. Barb is still going through the process of getting reimbursed.

I guess the game is to get new customers not to keep existing ones.

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CB said: "I guess the game is to get new customers not to keep existing ones." You said that right.

I am hoping this is politically charged rhetoric. If they do leave the State I can't imagine how many lost jobs that would mean. I feel that Cuomo will act on this.